Accounts & Statements

Check balances, review transactions, or get help with statements.

Debit & Credit Cards

Activate, replace, dispute charges, or manage card features.

Online Banking & App

Login issues, features, and troubleshooting for digital banking.

Loans & Mortgages

Information on applications, payments, and existing loans.

Fraud & Security

Report suspicious activity, learn about online safety, or protect your account.

Transfers & Payments

Questions about Zelleยฎ, wires, bill pay, or recurring payments.

Visit Our Comprehensive Help Center

Access our full library of FAQs, guides, and how-to articles for quick answers.

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Common Questions

How do I reset my Online Banking password?

You can reset your password by visiting the login page and clicking on "Forgot Password." Follow the prompts to verify your identity and create a new password securely.

How do I activate my new debit card?

You can activate your debit card by calling the number on the sticker attached to the card, or by logging into your Online Banking account and finding the "Activate Card" option under your card services.

What should I do if I suspect fraud on my account?

If you suspect fraud, immediately log into your account to review transactions. Then, call our fraud department at 1-833-408-7277 or report it directly through the Bank of America mobile app. We're here to help protect your funds.

Can I deposit a check using the mobile app?

Yes, you can! Simply open the Bank of America mobile app, select "Deposit Checks," endorse the back of your check, and take clear photos of the front and back. Follow the on-screen instructions to complete your deposit.

Contact Us Directly

Personal Banking: 1-833-408-7277 Small Business: 1-833-408-7277

Our specialists are available Mon-Fri, 8 AM - 9 PM ET, and Sat-Sun, 8 AM - 5 PM ET.

For assistance with logging in or for app-related issues, please use our secure **in-app chat** feature for immediate support.